Alexa…Should I do a fund switch? This article was originally commissioned for Inner Workings, a monthly column written by Tom Murray, in the February 2019 edition of the Actuarial Post. Among the biggest sellers this year for Christmas gifts were voice-controlled assistants that allow people to control various operations in their houses from the comfort of their own sofas. Alexa from Amazon is the most famous but other tech companies, such as Apple, Google have similar devices now, which respond directly to the owner’s voice and carry out basic tasks such as playing music, timing dishes being cooked, answering general knowledge queries and providing news and weather information.
Anything you can do, (A)I can do better This article was originally commissioned for the July 2018 edition of the Investment Life & Pensions Moneyfacts Magazine. Tom Murray looks at how artificial intelligence could prove beneficial to providing financial services to the mass market.