You can outsource business processes but not your compliance responsibilities.

BPO Pensions UK Service Level Agreement SLA

When it comes to outsourcing business processes the advantages seem obvious. It may make perfect sense to go this route so that you can focus on your core business activities, i.e. developing and marketing financial products. Leave the non-core activities to others, i.e. the administration. The only work involved for you lies in monitoring the SLAs. This appears to be an ideal route to go, and indeed for many it is. However the one area that is often overlooked when considering a case for outsourcing is compliance. The regulator is paying a lot of attention to the issue of where responsibility lies and it is worth being sure that, before you decide to outsource, you know exactly where you stand on this issue.
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